WEBSITE TERMS

Antigua and Barbuda

THE BASICS

What's in these terms?

These website terms set out the rules for the usage of our website https://nexobank.com (the "Terms" and respectively the "Nexo Bank Website" or the "Website").

Who are we and how to contact us?

Our Website is operated by Nexo Bank Inc., a company duly incorporated under the laws of Antigua and Barbuda, licensed by the Financial Services Commission of Antigua and Barbuda (FSRC), pursuant to the International Banking Act, as a Class I International Banking Institution under License number IB17385/23 ("Nexo Bank", the "Bank", "we", or "us").

To contact us, please contact our customer support at [email protected].

USE OF THE WEBSITE

Acceptance of our Terms

By using our Website, you confirm that you accept the Terms and that you agree to comply with them.

If you do not agree to these Terms, you must not use our Website. We recommend that you print a copy of these Terms for future reference.

There are other terms that may apply to you

These Terms refer to the Privacy Policy of the Bank, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Website, you consent to such processing, and you warrant that all data provided by you is accurate, complete and up-to-date.

We may make changes to these Terms

We reserve our right to amend these Terms from time to time. Every time you wish to use our Website, please check these Terms to ensure you understand the terms that apply at that time.

We may make changes to our Website

We may update and change our Website from time to time to reflect changes to our service and product offerings, the regulatory and legal requirements, our users' needs and the Bank's business priorities. We will try to give you a reasonable notice of any major changes.

Our Website is made available free of charge

We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business, regulatory and/or operational reasons. We will try to give you a reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all people who access our Website through your internet connection are aware of these Terms and all other applicable terms and conditions, and that they comply with them.

YOUR RESPONSIBILITIES

You must keep your account details safe

If you choose or if you are provided with an account identification code, password, or any other piece of information for accessing individual services, provided by the Bank, as a part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any account identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion, you have failed to comply with any of the provisions of these Terms.

If you know or suspect that anyone other than you knows your password or otherwise has access to your account details, you must promptly notify us using the partners support function on our Website.

How you may use material on our Website

We are the owner or the licensee of all intellectual property rights on our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website. You may not modify the paper or digital copies of any materials you have printed or downloaded in any way, and you may not use any illustrations, photographs, video, or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

You may not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print, copy, or download any part of our Website in breach of these Terms, your right to use our Website will cease immediately and you must, at our request, return or destroy any copies of the materials you have made.

Do not rely on information on our Website

The content on our Website is provided only for general information purposes. It is not intended to serve as any type of advice and/or guidance on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our Website.

Although we make reasonable efforts to update the information on our Website, we make no representations, warranties, or guarantees, whether explicit or implied, that the content on our Website is accurate, complete, or up-to-date.

We are not responsible for websites we link to

Where our Website contains links to other websites and resources provided by third parties, these links are provided solely for information purposes. Such links should not be interpreted as approval, endorsement or any other type of affiliation with those linked websites or information you may obtain from them.

The Bank has no control over the contents of those websites and/or the resources available on them.

User-generated content is not approved by us

Our Website may include information and materials uploaded by other users of the Website, including bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our Website do not represent our views or values.

If you wish to complain about information and materials uploaded by other users, please contact our customer support using the contact form function on our website or at email: [email protected].

OUR RESPONSIBILITIES

Responsibility for loss or damages

The Bank shall not be liable for any losses or damages that you may experience in connection with the use of our Website, including but not limited to loss of profits, data, or other personal loss, whether direct or indirect. We are not liable if you cannot use the Website, if the Website has harmful sections, or if the Website does not meet your needs. We also do not guarantee that any errors on the Website will be corrected.

You use the Website at your own risk. We will not be held responsible for any risks or damages that come from your use of the Website. However, we do not limit our liability in any way that is not allowed by applicable law, such as liability for death or personal injury caused by the Bank's negligence.

To the fullest extent, permissible by the applicable law, we exclude all explicit or implied conditions, warranties, representations, or other terms that may apply to our Website or any content on it. The Bank will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, our Website; or use of or reliance on any content displayed on our Website. In particular, we will not be liable for:

a) loss of profits, sales, business, or revenue;
b) business interruption(s);
c) loss of anticipated savings;
d) loss of business opportunity, goodwill, and/or reputation; or
e) any indirect or consequential loss or damages.

Rules about linking to our Website

You may not create links to any page in our Website without our prior written explicit consent. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

You must not establish a link to our Website on any website that is not owned by you.

Our Website must not be framed on any other website, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our Website other than that set out above, please contact our customer support using the contact form function on our Website or at email: [email protected].

LEGAL BITS AND PIECES

Which country's laws apply to any disputes?

These Terms of use, their subject matter, and their formation, are governed by the law of Antigua and Barbuda. You and we both agree that the courts of Antigua & Barbuda will have exclusive jurisdiction.